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Get clear answers to your electrical service questions from Then Electric Inc.
Yes, we are fully licensed and insured to perform all electrical work in Massachusetts. We carry both general liability insurance and workers’ compensation coverage, which protects your property and our team on every job. Before we begin any installation or repair, we’re happy to provide proof of our credentials and answer any questions about our certifications. You can call us at 978-973-5107 to verify our licensing status anytime during business hours.
We stand behind the quality of our work with solid guarantees on all installations and repairs. Our team takes pride in delivering safe, reliable electrical systems that meet current code standards, and we ensure every job is completed to the highest professional standards. If you experience any issues with our workmanship after completion, contact us and we’ll address it promptly. This commitment reflects our focus on long-term customer relationships throughout Methuen, Lowell, Salem, and the surrounding communities we serve.
We provide free estimates for all electrical work, so you know exactly what to expect before we start any project. During the estimate, we’ll assess your needs, discuss the scope of work, and provide a clear breakdown of labor and materials with no surprises. We don’t hide fees or add unexpected charges once work has begun. If you’d like a no-obligation estimate for outlet installation, panel upgrades, EV charger setup, or any other electrical service, contact us at 978-973-5107 or schedule a consultation online and we’ll provide a transparent quote within one business day.
Project timelines vary depending on the scope of work. A simple outlet or switch installation typically takes 1 to 2 hours, while light fixture installation usually takes 2 to 4 hours. Larger projects like electrical panel repairs, replacements, or upgrades may take one full day or longer depending on the complexity and whether permits are required. During your free estimate, we’ll provide a realistic timeline based on your specific situation and let you know if we need to schedule multiple visits. We work Monday through Friday, 8:00 AM to 4:30 PM, and we’ll plan the schedule around your availability to minimize disruption to your home or business.
For most installations and repairs, we do ask that a responsible adult be present on site. This allows us to discuss any unexpected findings, ensure access to the work area, and verify that the completed work meets your expectations. If you need to arrange a specific time that works best for your schedule, let us know during the estimate and we’ll do our best to accommodate you. For routine jobs like outlet repairs or light fixture replacements, the entire process is typically quick and won’t require you to rearrange your whole day. If you have questions about a specific project or need special scheduling arrangements, call us at 978-973-5107 to discuss your situation.